Standard Shipping Times

USA and Canada: 6 - 9 days

Europe (UK/FR/DEU/ITL/SE/BE): 5 - 8 days

Rest of Europe: 7 - 20 days 

Oceania: 7 - 15 days

Latin America: 15 - 30 days

Other countries: 11 - 30 days

Processing Times

Orders can take 1 - 3 days to process after placing the order before shipping out. 

Where can I find my tracking number?

When your items are shipped out, you should receive notification from us via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, it's okay. Contact us and we'll fix it! 

If you need more detailed information, please send us an email at support@fashino.com and we'll help you out!

Unexpected Delays

In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!

What is the 'Insured Priority Shipping' option at checkout?

At checkout, we offer two different shipping options that are available for all orders—Free Shipping and Insured Priority Shipping means that your order will skip the fulfillment queue and will have priority over orders with regular shipping. This means that your order will be out of our facility sooner than usual and will be Insured incase the product is lost, damaged or stolen. 

Taxes & Duties

Customers are responsible for all applicable import duties and fees. All standard shipping orders & worldwide express shipping are shipped DDU, “duties and taxes unpaid” from Asia, and we do not collect the VAT, duties and/or taxes and cannot predict what your estimated charge may be. In order to collect your package, additional charges must be paid to clear customs. As we ship to over 50 countries, some may require additional fees paid COD (Collect On Delivery). In this case the fees are paid to the local carrier. Fashino does not collect fees and has no control over what local governments charge.